Donation & refund policy

Gaver, sponsorater og refusjoner

This page explains how contributions to Hope & Care Daily are received, allocated and refunded on request.

Last reviewed: September 2026

Gaver, sponsorater og refusjoner

How contributions are allocated

Free donations fund the most urgent verified needs at the time they are received: food, veterinary care, medication and sanitary transport. Monthly sponsorships are paid into the shared animal care fund and allocated according to verified needs, not to a single animal's individual account.

What a sponsorship is not

Choosing an animal creates a symbolic link. It does not create ownership of the animal, a legal claim over it, or an individually restricted fund in its name.

Programme boundaries

  • Monthly care goal — the recurring cost of caring for the current residents.
  • Mahdia Shelter merger & transformation programme 2026–2028 — a separate infrastructure budget.
  • Named animal emergencies — separate appeals for identified animals with verified information.
  • Hope & Care Daily Village — a future programme, currently inactive, which receives no payments.

Refund requests

A donation can be refunded within 14 days of a written request sent to contact@hopeandcaredaily.no, including the date, the amount and the name used. We confirm the outcome in writing.

Cancelling a monthly sponsorship

A monthly sponsorship can be stopped at any time by writing to contact@hopeandcaredaily.no. The cancellation applies to future contributions; already allocated contributions have been spent on verified animal care.

Payments and receipts

Payment providers are not activated on this website, so no card is charged here; the association confirms transfer details directly. Tax treatment of contributions is not claimed on this website and will only be stated once officially confirmed.

Shop purchases

The Solidarity Shop is not open yet, so no purchase, shipping or return terms apply at this time. They will be published with the shop.

Errors

If you notice an incorrect amount or a duplicate registration, write to contact@hopeandcaredaily.no and we will correct the record.