Personvern og databeskyttelse

Data we collect

• Contact details you enter in a form: name, email address, phone number, city and country.
• The content of the messages, adoption answers, volunteer details or dedication notes you write.
• Support registrations: the amount, campaign and sponsorship level you selected, and the date.
• Your language choice, stored locally in your browser so the site opens in the language you picked.
• Standard technical data generated by any web request (IP address, browser type, requested page) used for security and abuse prevention.

Why we use it

• To answer your message, process an adoption request or organise volunteering.
• To register and follow up a donation, monthly sponsorship or emergency support request.
• To keep records required for the association's accounting and internal governance.
• To protect the website and the animals against fraudulent or abusive requests.

Legal basis

We rely on your consent when you voluntarily submit a form, on the performance of an agreement when you register recurring support, on our legitimate interest in running the association securely, and on legal obligations for accounting records.

Who can access it

Personal data is accessible only to the board members and authorised volunteers who need it for the purpose above. Data is stored with the technical hosting and database providers that run this website on our behalf, under their processing terms. We never sell, rent or trade personal data, and we do not share it for advertising.

Retention

We keep personal data only as long as necessary for the purpose it was collected for, and for the periods required by Norwegian accounting rules for financial records. Requests that do not lead to a follow-up are deleted once they are closed.

Your rights

• Access a copy of the personal data we hold about you.
• Correct inaccurate data or complete incomplete data.
• Ask for deletion where we have no remaining legal reason to keep it.
• Withdraw your consent at any time, including for newsletters.
• Object to or request restriction of a specific processing activity.
• Receive your data in a portable format.

How to exercise them

Write to contact@hopeandcaredaily.no. We answer within 30 days. If you are not satisfied with our answer, you may lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).

Security

Access to the association's records requires an individual authenticated account, data is transmitted over encrypted connections, and access rights are limited by role. No animal's confidential shelter location is published anywhere on this website.

Children

This website is not directed at children. We do not knowingly collect personal data from minors; if this happens, write to us and we will delete it.

Changes

When this policy changes, the revision date above is updated. Material changes are announced on the website.